SMS marketing and customer communication
A campaign needs a clear reason for contact, an appropriate recipient audience and complete offer conditions.
Discuss the actual task
Clarify how recipients chose to receive messages, the planned frequency, the origin of the content and how a request to stop receiving messages will be handled.
What to prepare
Bring the campaign purpose, redacted examples and the outcomes you intend to measure. Availability, regions, fees and measurement arrangements need a confirmed proposal.
Learn more
SMS Pavilion also publishes guidance about messages and number use, distinguishing general knowledge from a capability that needs confirmation for a particular service.
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